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Guide to Maximizing Conversions from On-Ground Events

Your Complete Guide to Maximizing Conversions from On-Ground Events

Plan. Promote. Engage. Nurture. Convert.

Mohit Bansal
Mohit Bansal
cx
channel partner ecosystem

Alone we can do so little; together we can do so much.

Channel partner incentives are due for a change - in fact, they are already innovating. So what does the ‘next’ channel ecosystem look, feel and smell like? Let's explore the channel incentive picture of the future.

Manoj Agarwal
Manoj Agarwal
cx
Customer Incentive Programs

How to Setup Customer Incentive Programs: A Beginner’s Guide

Nothing feels more ‘right’ than gaining more and more (and more) customers, right? Well, a well-planned customer incentive program can help you achieve precisely that!

Mohit Bansal
Mohit Bansal
cx
Customer Rewards Program

A Guide To Building A Successful Customer Rewards Program

Customer rewards programs are the point-based loyalty programs to boost sales, customer engagement, build loyal customers and convert casual buyers into brand advocates.

Priyanka Desai
Priyanka Desai
cx
Digital Customer Expectations

Meeting Digital Customer Expectations - What Do Customers Expect From Customer Service?

A definite guide to understanding what customers expect from customer service so that you can better meet and greet the customer service expectations.

Mohit Bansal
Mohit Bansal
cx
Customer Engagement Strategies

8 Customer Engagement Strategies That Actually Work

The best customer engagement strategies foster growth, customer loyalty, and improve customer experience. Here are the 8 best strategies to drive customer engagement.

Leeza Manocha
Leeza Manocha
cx
Compelling Rewards Mechanism

CRM = Compelling Rewards Mechanism?

Rethink your CRM. Correct, preen and optimize it as-you-go to progressively engineer smarter business outcomes by deep-integrating rewards within your CRM ecosystems. Not sure how to begin? PLUM makes it delightfully easy.

Manoj Agarwal
Manoj Agarwal
cx
Customer Advocacy with Rewards

Drive Customer Advocacy with Rewards

It’s a hot buzzword these days - but you might be left wondering what does customer advocacy mean? You’re not alone if you’re feeling a bit confused, as customer advocacy actually comes in different forms.

Kathleen O'Donnell
Kathleen O'Donnell
cx

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