Consumer & Loyalty

Customer Engagement Strategies

8 Customer Engagement Strategies That Actually Work

The best customer engagement strategies foster growth, customer loyalty, and improve customer experience. Here are the 8 best strategies to drive customer engagement.

Leeza Manocha
Leeza Manocha
cx
Compelling Rewards Mechanism

CRM = Compelling Rewards Mechanism?

Rethink your CRM. Correct, preen and optimize it as-you-go to progressively engineer smarter business outcomes by deep-integrating rewards within your CRM ecosystems. Not sure how to begin? PLUM makes it delightfully easy.

Manoj Agarwal
Manoj Agarwal
cx
Customer Advocacy with Rewards

Drive Customer Advocacy with Rewards

It’s a hot buzzword these days - but you might be left wondering what does customer advocacy mean? You’re not alone if you’re feeling a bit confused, as customer advocacy actually comes in different forms.

Kathleen O'Donnell
Kathleen O'Donnell
cx
Customer Retention

What is Customer Retention and How to Improve It?

Do you know retaining a customer is much cheaper than acquiring a new one? What are you doing as an organization for customer retention and how do you plan to improve it?

Neha Surana
Neha Surana
cx
Customer Engagement

10 Ways To Drive Customer Engagement

Customer engagement is one of the biggest factors that contributes to the success of your business. This blog will talk of 10 ways to drive customer engagement.

Rani Joseph
Rani Joseph
cx
Loss Aversion

Applying Loss Aversion Bias to Modify Consumer and Employee Behaviour

How can the psychological concept, loss aversion, be applied to human motivation? Find out loss aversion examples and how it can modify consumer buying behaviour for marketing and employee behaviour and attitudes for HR.

Rashmi Singanamalli
Rashmi Singanamalli
cx
International Client's Day

Do You Appreciate your Customers Enough? HAPPY International Client's Day

Let's find ways to give the appreciation they deserve, on this beautiful day, Xoxoday shares with you five ways to appreciate your customers., After all, just a Thank You isn't enough, let's go beyond that.

Issac Thomas
Issac Thomas
cx
Consumer Offers

Important things to remember while running Consumer Offers

A good consumer offer always helps bring in some trials and/or purchases for brands. When done correctly, consumer offers can transform the performance of a business incredibly.

Neha Surana
Neha Surana
workplace

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