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Customer Experience Program With Rewards

How to Create and Run a Successful Customer Experience Program With Rewards

Learn how to build and execute a successful customer experience program integrated with rewards. Enhance customer satisfaction and loyalty effectively.

Voice of the Customer Program - Impact, Steps, Tools, and Technologies

Voice of the Customer Program

How To Build A Year-Round Client Engagement Strategy

Year-Round Client Engagement

How Gamifying Consumer Promotions Allow You to Connect With Customers on a Deeper and More Authentic Level

Gamifying Consumer Promotions to Connect With Customers

How to Leverage AI to Turn Customers Into Brand Advocates

Measure Customer Satisfaction KPIs

How to Measure Customer Satisfaction KPIs: Important Metrics & Best Practices

Learn how to measure customer satisfaction and gauge the success of your business. Discover key customer satisfaction metrics and insightful methods.

Build a B2B Loyalty Program

How to Build a B2B Loyalty Program

Creating a B2B loyalty program isn't just about offering discounts or rewards, but it's about understanding your clients' needs and delivering value at every touchpoint. So, tailor your offerings and ensure that the benefits of the program are both tangible and relevant.

How to Calculate Customer Lifetime Value

How to Calculate Customer Lifetime Value: A Guide for Beginners

Learn how to calculate Customer Lifetime Value (CLV) to measure the long-term value your customers bring to your business and drive growth.

Customer Journey Mapping

Beyond the Purchase: A Comprehensive Guide to Customer Journey Mapping and Analytics

Customer journey mapping is nothing less than a boon to any company. Read the 9 ways to curate a fool-proof customer journey map.

Complete Guide Customer Churn Rate

The Complete Guide Customer Churn Rate for 2025

Learn everything you need to know about customer churn rate in 2024. Our comprehensive guide covers the basics, causes, and effective strategies to reduce churn and retain customers for your business.

appreciation-messages-for-customer-success-team

40 Appreciation Messages for Customer Success Teams to Make Them Feel Valued

Looking for appreciation messages for customer success team? Find here 40 appreciation message ideas to help you recognize their hard work and dedication.

appreciation messages for design team

38 Appreciation Messages for the Design Team to Boost Morale

Here are 38 appreciation messages for the design team with the perfect words to convey your appreciation and admiration for their hard work and dedication.

Thank you messages

20 Thoughtful “Thank You” Messages to Appreciate Your Customers

A simple “thank you” can make all the difference in customer relationships. Discover 20 meaningful thank-you messages that go beyond words to foster loyalty, and create a lasting impact.

Customer Retention Strategies

10 Surefire Customer Retention Strategies to Ace Your Efforts in 2025!

How to increase customer retention and satisfaction? Move over discounts and rebates and try these tactics.

Omnichannel Customer Experience

Omnichannel Customer Experience: What it is and Why you Need it

A great omnichannel customer experience is no longer a nice-to-have. Instead, it's a must-to-have because customers are increasingly spoiled for choice. Get to know what it is and unveil some interesting examples and strategies to make your customers happy.

Learner Engagement Strategies

10 Learner Engagement Strategies to Motivate Your Team

Implementing learner engagement strategies is crucial. It drives excitement and makes your training programs or learning sessions effective. When applied appropriately, it increases the productivity and efficiency of employees.

Comprehensive Guide to Consumer Promotions

A Comprehensive Guide to Consumer Promotions

Consumer promotion is a marketing strategy designed to entice customers to buy more. The purpose of consumer sales promotion is twofold - to spread brand awareness in the market and build brand loyalty among current consumers and, consequently, to drive sales and conversions.

Deliver delight with Plum

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