Digital Reward Ideas to Drive Engagement for Your Demand Generation Campaigns

Discover impactful digital reward ideas to enhance your demand generation campaigns. From webinars and surveys to ABM and lead generation, learn how digital rewards can increase engagement, build connections, and drive meaningful customer actions.

Written by Neha Surana , 15 Apr 2025

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Rewards have always been a critical part of human history. From people doling out extra pieces of bread to garner more crowds to companies giving rewards and incentives to entice consumers, we are all familiar with and inexplicably drawn toward rewards. 

Rewards are quite literally and figuratively baked into our biology. When we get a reward, our brain activates special pathways and releases dopamine (the 'happy' hormone), with a further demand to seek out more rewarding stimuli. 

Now, unless you are Steve Jobs, you need something other than your product or value proposition to drive engagement, attract more consumers and stand out among competitors. 

Research indicates that:

- Strengthening loyalty programs has emerged as a top growth priority among retail executives. This focus underscores the critical role of loyalty initiatives in driving customer retention and business growth. 

- Modern consumers are seeking more personalized and unique experiences from loyalty programs. Adapting program features to align with these evolving preferences is essential for maintaining customer engagement and satisfaction. 

- Top-performing loyalty programs have been shown to significantly enhance customer spending. Specifically, customers who redeem points tend to increase their purchases by 15% to 25% annually. ​ 

These are mind-boggling statistics that can’t be ignored. 

Let’s first try and understand what is meant by engagement. 

Customer engagement can be interpreted in several different ways. While some might associate customer engagement with CTRs, others relate it with customer education KPIs, meetings accepted, webinar registrations or MAU(Monthly Active Usage), and a few with the holy grail of Customer LifeTime Value (CLTV). 

Regardless of your metrics, you need customers to spend precious time with you. 

But how does an organization do that without tiring the user, especially when attention spans are less and calls to action are more? “Buy this”, “Click here”, “Check this out”, and the list of things leading to digital fatigue goes on. 

Spoiler alert: Most people never check them out. This hurts CTRs, and ultimately, revenues. Not using a ton of fancy words like “Funnel Conversions” or “Minimizing Drop-off rates” but what remains is the fact that consumers are spoilt for choice today and they need and expect organizations to do better. 

How digital rewards and incentives help create demand 

The digital world is about online advertisements vying for the customer’s attention without providing any upfront benefits. If you want to turn things around, make it all about delivering value to the consumer. 

Let’s think about this scenario:

You or your marketing team come up with a great digital campaign. You launch the campaign across several digital channels, and it raises your impressions but not your CTRs. 

Could you ask for valuable time from your users without providing any upfront value? Consumers will immediately think, “if I click on this ad, will I be buying this product?” 

Consumers who click on the advertisement might evaluate their decision to go forward with the purchase and decide against it. 

Introducing digital rewards in your campaign significantly reduces this risk. It helps grab attention, drive engagement, and make the customers feel valued. 

That’s just not it; rewards can do a lot more and here are a few more benefits to drive the point: 

  • Rewards make your consumers feel valued: This is an established fact that strategic rewards like exclusive access to discounted items, special events for members, or other similar campaigns should be an invaluable part of your marketing and sales campaigns. They provide a reason for continued engagement from your client's perspective. Needless to say, they demonstrate that your business values its prospects and customers and allows you to showcase the same. 
  • Rewards surprises and delights them: Who doesn't love surprises? Be it physical gifts or gift cards or freebies, or benefits. It’s always a treat to receive “something extra”. 

4 Digital reward ideas that help marketers to drive engagement for demand generation campaigns 

Let’s look at a few use cases for digital reward ideas for generating demand

Use case 1: Events & webinars 

How to host incentivized webinars for your intended audience: 

An example could be: "We know you value your coffee break. Register for our webinar on Oct 22 at 4 pm; your coffee is on us. Get a $10 Starbucks gift card with your registration email. It’s our way of saying we value your time. 

Reasons you should consider doing this: 

  • Increase consumer participation and engagement, resulting in a better understanding of your products. 
  • Drives better lead generation and results in these webinars driving more sign-ups. 
  • Further, the delivery emails provide a great opportunity for pushing more content and CTAs and cross-sell or up-sell opportunities. 
  • Consumers are more than happy to part with their data and opinions when compensated well. 
  • It helps to convert prospects to paying users. 

Use case 2: Surveys and feedback 

How to reward potential clients and customers for participating in surveys and providing valuable feedback. 

A great example could be: Give us feedback on our most recent update to receive an instant $10 gift card. 

Reasons you should consider doing this: 

  • Brand reputation comes automatically when you value your customers and reward them for their engagement. 
  • As is evident from the previous example, I am willing to bet among a fixed set of people, a lot of people would have participated in the amazon survey rather than Disney+’s survey. Just asking consumers to spend their time which rewards only you, is not a great strategy. 
  • A lot of people receive a lot of surveys and requests for feedback from various organizations. Incorporating digital rewards helps yours stand out and garner maximum responses. 

Download our guide to increasing survey participation with instant rewards. 

Use case 3: ABM (Account-Based Marketing) campaigns 

Digital rewards can be a great way to accelerate your ABM campaigns and reach out to the right people. Digital rewards also help to form long-lasting relationships. 

How you can lift your ABM program with rewards: 

Demand gen campaign idea: "I wanted to thank you for introducing me to [person X] at your organization. Sending you a $20 gift voucher to show my genuine appreciation." 

Reasons you should consider doing this: 

  • Digital rewards are a terrific way to let someone know you value their time if you already have a customer in mind. 
  • Digital incentives are an effective strategy to get past the gatekeeper or get introductions with the right decision-makers. 

Gift ideas: 

  • $20 Gift card to any popular online store, corporate swag, personalized gifts, etc. 

Use case 4: Lead generation 

How to reward prospects for attending a product demo or inquiring about your service. 

Your sales team, your marketing team, and you know this by heart. Lead generation is at the heart of any successful business. Incorporating digital rewards helps to generate better quantity and quality of leads. 

Reasons you should consider doing this: 

  • A great way to launch your buyer’s journey and let people know you value their time. 
  • Helps your product team get great and accurate feedback. 
  • Like the incentivized webinars, the follow-up email can be used for more calls to action. 

Use case 5: Referral marketing program  

What this looks like: “Get a $10 reward when you refer a friend. When your friend makes their first purchase, they will also get a $10 reward as a welcome from our team.” 

Reasons you should consider doing this: An effective referral marketing program turns your customers into your second sales team.  

A University of Chicago study found that non-cash incentives are 24% more effective at boosting performance than cash incentives. Digital rewards for referrals can be an effective lead generation tool that also establishes brand loyalty and goodwill with existing customers. 

Use case 6: Feedback or review reward 

What this looks like: "Write a review of our software on Yelp or TrustPilot for a $5 reward." 

Reasons you should consider doing this: Thanking customers for providing feedback builds brand goodwill. Their reviews will help you leverage word-of-mouth marketing and tap into new audiences who may be shopping for a product like yours. 

Use case 7: Reward prospects for attending a product demo. 

What this looks like: "Join a brief 15-min demo for a $5 reward." 

Reasons you should consider doing this: Digital rewards for reviews show people you appreciate their time right away. Pairing them with demos helps jumpstart the buyer’s journey and get your product team the feedback they need to ensure a great product.  

Like the incentivized webinar, use the follow-up reward email to your advantage by offering more content and calls-to-action. 

Conclusion 

As you craft engagement strategies for your demand generation campaigns, remember these key takeaways: consumer happiness fuels loyalty, their time is valuable, and in today’s crowded marketing landscape, only meaningful gestures stand out. Digital rewards aren’t just perks—they’re powerful tools that drive participation, build connections, and convert attention into action. 

Whether it’s through events, surveys, ABM, lead generation, or customer appreciation, rewards can transform interactions into lasting relationships. 

Looking to deliver rewards that resonate? Xoxoday Plum makes it effortless. From integrating digital rewards across your marketing stack to offering a global catalog of personalized incentives, it equips you to engage your audience where it matters most—at every stage of their journey. 

Explore how Xoxoday Plum can power up your next campaign—book a free demo today! 

 

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