Did you know? As per Deloitte Insights, 87% of all companies cite engagement and culture as one of their top HR challenges. Worldwide there is only 15% average engagement among employees, and 51% of the US employees are actively looking for other job openings. Employee engagement is the need of the hour and today we will talk on Transparency: Key to Improve Employee Engagement.
Many leaders push the responsibility to improve employee engagement (along with other employee-centric issues) on the HR and save themselves for more "important" issues like growing businesses, making trade treaties and partaking in product innovation.
This leads to overburdening of one department - The Human Resource, and we all know excessive pressure is the perfect recipe for disaster. Employee engagement strategy is not the responsibility of one department. It is a collective action, where management and the HR department come together and come up with ways to keep employees happy. However, we also need to understand that employee happiness may not always equate to a hundred percent engagement. Apart from keeping the workforce happy and fun, employees should also believe in and stay committed to the cause of the organization.
Well, by being honest, answering employees’ queries, letting them know what is happening and setting clear objectives (along with the reason behind). In short, it is all about transparency.
Transparency is not a new phenomenon or word in the corporate sphere. Simply put, transparency is the level, type and quality of information that is shared between the company and its employees. It is said that informed employees are more engaged and productive.
But, then why is it that 4 out of 5 employees in the world are still not engaged? One of the primary reasons is the lack of transparency and discrepancy in the passing of information from C-suits to down the corporate ladder. Employees are mostly clueless and not aligned with the company's vision and mission.
According to a report by Quantum Workplace 2015, trust in management is a key component for any kind of employee engagement strategy. Employees should know -
Communication and transparency foster that trust and determine the degree of effort needed to drive engagement.
An SHRM survey found out "management's communication of the organization's goals and strategies" a key factor for engagement, giving "trust between employees and senior management" more importance (64%), than other employee engagement strategies.
Opting for the transparent type of leadership comes with a bag of bountiful benefits. Transparency helps in building strong employee relations (at all levels), which in return helps in growing and nurturing employee engagement. The connections and relations we make with our employees further help us in building the foundations for a healthy organizational culture.
Transparency thus leads to -
Create a work environment that is cooperative and feedback-oriented. 70% of employees feel more engaged when C-level executives are transparent and share company details with them regularly.
There is a powerful instinct called ‘self-preservation’ that drives all human beings. The revelation that the truth can be unpleasant, sometimes makes us hold back on transparency because it might make us feel vulnerable. As kids, we all are taught that honesty is the best policy. But what if there is nothing nice to say? Isn't it better to keep quiet?
Well, transparency is not about throwing caution to the wind or blurting out whatever comes to mind. It is about understanding the benefit of honest and two-way communication in your office. Knowledge is power.