The new ‘employee engagement survey’ enables you to capture deeper insights on what your employees want from their workplace, and reveal the organization’s strengths and the areas that can be improved upon.
The survey feature will allow you to create surveys and view responses of the previously created surveys. The super admin can see all the surveys created by them. This page has a primary click to the action of creating a survey.
Your responsiveness to employee feedback captured via surveys results in lower absenteeism, higher retention rates, improved productivity, better customer success, and higher employee morale. The simple indisputable fact that the organization is conducting a survey will send a positive message to the staff that their opinions are valued. Additionally, managers will gain insights into issues affecting their departments or business units that enable them to manage more efficiently. If we summarize, we make sure to provide you with a new improved employee engagement platform, getting better, and improving ourselves is the key to improve your employee engagement experience.
Survey (left panel) > Create a Survey
The sequence of setting up a survey is broken down into 3 steps as given below:
The super admin can define the survey name and the purpose of the survey.
In the next step, the super admin starts creating a survey questionnaire using the ‘Add New Question’ button. The questions can be formed in multiple formats, depending on the nature of the survey.
Empuls survey provides four formats of questions:
The super admin can add up to 25 questions in a survey of which at least one question as mandatory. The questionnaire created by the super admin will continue to be saved in draft.
In the third stage, the super admin can decide the anonymity and state of the survey. Anonymity can be ensured by unlinking responses collected with the users who responded. The responses will be retained as confidential.
The super admin can click on the survey name and choose to keep it active or inactive.
After the survey is created, the super admin can send invites to a group or particular users or can post the survey by sharing the link (Get Survey Link on top right). The invitees will get a notification to take the survey.
With the new update, automated messages are posted on the town hall feed to wish employees on their birthdays, anniversaries, etc.
Automated greetings ensure that each individual is greeted and their milestones celebrated at a company level. This also reduces the chance of a human error of missing out on any important celebration of an employee.
Users can greet other users (by clicking on WISH the chat window will open) when they view people whom they work closely with.
While configuring the platform, the super administrator can set greeting automation workflows for the entire organization. In these automation workflows, the super admin can fix the value (in points) for predefined events such as birthdays, work anniversaries, and employee on-boarding.
Scenarios when these automated workflows may fail:
Now, in these scenarios, the super admin will be notified i along with the reason for the failure. The super admin can choose to resend the emails using the retry button or delete the event altogether.
Super admin can now handle all the failed automated greetings by taking appropriate actions and ensure that all greetings are sent despite the one-time failure.
There are two ways to manage failed automated greetings:
The Leaderboard has a revised ranking system where two or more users with the same Karma will rank the same but the next rank(s) will be skipped. This change has brought more fairness to the ranking system. This way the top 20 will have 20 users and not more (in case of ties at some positions).
Three users - A, B, and C - have 1600 Karma and are tied for the 8th position. In such a case, 9th and 10th positions would be skipped and the next user will be directly on the 11th position.
While setting up an award, the nominator can see the awards that their nominees are eligible for in colour while the disabled awards would appear in a grey. Now, the UI also displays the reason for disabling am award.
With the new feature, the nominator gets a better understanding of why certain awards are disabled.
Xoxoday has integrated the brand new survey feature, with the mobile app as well. Users can now take surveys using the mobile application. End-users can now take the surveys on the go, anytime and anywhere, rather than getting restricted to web version using desktops only.
More options (overflow icon) > Pending Actions > Survey Invites