Key Employee Engagement Statistics to Build a Happy Workforce in 2020

Rani Joseph

Workplace engagement among employees is a challenge that most employers face. It can mean the difference between your company just getting by or successfully reaching its goals.

It also speaks volumes about your employees' wholehearted commitment to the work they do, the team they're a part of, and the organization's overarching mission.

Given the rapid pace at which the business environment is changing, companies are finding it harder than ever to recruit and retain top talent.

Lack of engagement or commitment to the organization can lead to companies losing the employees they value the most. This, in turn, leads to massive expenditure in looking for, hiring, and training new talent.

So how can positively engaging your employees help you?  

Read "All about Employee Engagement".

Why Is Employee Engagement Important?

Why Is Employee Engagement Important?

Keeping your employees engaged and thus committed to your company can have several long-term benefits.

1. Increased Productivity

Increased Productivity

An engaged workforce is bound to be far more productive, and the overarching goal of any organization must be to maximize productivity. An engaged employee is more likely to enjoy what they're doing, along with finding it meaningful.

Satisfied employees are likely more productive than dissatisfied employees, while engaged employees are bound to be even more productive than those who are merely satisfied with their jobs.  

2. Lower Turnover Due to Higher Retention

Lower Turnover Due to Higher Retention

Retaining an engaged workforce is much easier than one that's dissatisfied with their work. Being able to retain your employees further reduces the cost of your HR department having to look for, hire, and train new people, thereby reducing your turnover.

3. Less Absenteeism

Less Absenteeism

Employees who are actively engaged with their work and believe in what they're doing are much less likely to take time off than those who don't like what they're doing and have no problem with not showing up.

15 Important Employee Engagement Statistics You Must Swear By

Here are the 15 employee engagement productivity statistics in the workplace:

1. Only about 38% of Americans are actively engaged with their work.

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With only 38% of Americans being actively engaged with their work, the challenge of improving employee engagement is more than necessary. Organizations need to find ways to improve engagement so that both they and their employees can benefit together.

2. Only 21% of employees feel comfortable being entirely truthful about what they want in terms of their work experience.

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Given these statistics, HR managers must make it their mission to ensure a free and open atmosphere at their workplaces. This will ensure that employees are able to feel comfortable communicating any grievances and concerns but can be truthful about them, and thus be a part of the process of improving any problem areas. Eventually, this will increase the company's goodwill on the part of its employees and increase their productivity.

3. 71% of executives say employee engagement is critical to their company's success.

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High employee engagement has a long list of benefits. It can increase productivity and loyalty, reduce absenteeism, increase profitability, and contribute to your employees' positive health, both mental and physical. All these factors work in tandem and are crucial to a company's success.

Engaged employee feels valued; and is loyal will contribute far more towards your company's success than several disengaged employees combined.  

4. 65% of employees prefer their responsibilities to be more clearly defined.

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As per employee engagement stats, clarity always leads to efficiency. When an employee knows exactly what's expected of them, they have a direction to focus their effort and hard work. In short, when they understand expectations, they inevitably perform better.

It always helps to show your employees how their role contributes significantly to the organization's mission, thereby motivating them to perform better.

5. Among those employees who are highly engaged, only one in four (21%) report having a high-quality experience.  

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Engagement statistics don’t always communicate a fuller picture of the trends in their workplace. As this study shows, only one in four of the most highly engaged employees reports having a high-quality experience at their workplaces. This should be a focus of HR managers as ensuring that your employees have a positive experience at work is fundamental to their increased productivity.  

6. Half of the employees are willing to sacrifice almost 29% of the salary for a job they like.

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Over time, with the diversity in jobs increasing, the focus on doing what one loves is also going up. Employees are now more than ever, willing to work in a job they enjoy for less pay than in one that pays them more.

The willingness to switch jobs for almost 29% less salary is alarming and should serve as a wakeup call to organizations to keep their employees better engaged and motivated.

7. Only 20% of employees strongly feel like they've had a conversation about achieving their goals with their managers.

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Employees in every organization aim to climb the corporate ladder and grow throughout their professional lives. Often, their managers have a pivotal role in motivating them and providing them a pathway to do so.

However, according to employee engagement survey statistics by Gallup, only about 20% of employees feel like they've had a conversation with their managers about achieving their professional goals.

A stagnant career trajectory doesn't help anyone; it reduces the employee's engagement and, in turn, their contribution to the company they work for.

8. Only 19% of employees who are very engaged are planning on staying at their company for a long time.

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According to this recent study, only 19% of engaged employees are willing to stay on in the same company for a longer period of time. This shows that it takes more than just keeping your employees engaged to retain them for a longer period and reduce your turnover.

9. 71% of employees said they would quit if they found a new job that gave them the option of flexible scheduling.

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The emphasis on better work-life balance is ever-increasing, and companies need to take note of this trend with urgency if they aim to retain employees for longer periods of time.

Employees are now looking for jobs that give them the flexibility to work according to their own time and from their own homes, with 71% saying that they'd quit their current jobs if another offered them these benefits.  

10. 18% of Millennials are not satisfied with their work-life balance.

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Over time, employees are becoming increasingly conscious about maintaining a good work-life balance. And employee disengagement statistics suggest that this trend is especially so among millennials and will only increase as post-millennials enter workplaces. Several GenX and boomers also feel the same way.

Facilitating the environment for your employees to maintain a healthy work-life balance can significantly help improve their productivity and contribution to your company.  

11. 85% of Human Resources Leaders say that ensuring their employees' well-being is their most valuable capability.

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Ensuring your employees' well-being is crucial to your company's profitability. The role of Human Resources is key in achieving this. However, despite this, a recent survey suggests that only 24% of HR leaders focus on improving their employees' experience at work.

If this changes, companies can ensure that their employees are healthier, both mentally and physically, and thus can contribute far more to their organizations.  

12. Since the outbreak of the COVID-19 pandemic, at least 53% of employees say that they feel more exhausted.

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A recent survey by Harvard Business Review states that 53% of employees said they were feeling more exhausted. With people having to work from home during the pandemic and balancing their work and personal lives all at the same time, exhaustion is setting in as an inevitable consequence.

Given that this is set to be the "new normal" for several companies, the top management must find ways to ensure that their employees can balance their personal and work lives better, thus ensuring their productivity.    

13. 41% of people who clock in 50+ hours state that their company doesn’t offer a burnout program at all.

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When professional pressures are increasing, and even more so due to the outbreak of the COVID-19 pandemic, the figures surrounding burnout programs are startling. In fact, 36% have no idea that these are even an option. With mental and physical exhaustion being common, companies must strive to ensure that their employees’ well-being is their topmost priority to ensure that the company prospers.

14. 1 in every 3 employees cites boredom as their primary reason for leaving a job.

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Working in an environment that challenges them is a very lucrative aspect for an employee in the market. A dynamic work environment ensures that employees don't get bored with the work that they're doing, thereby keeping motivated to perform better.

However, with 1 in every 3 employees citing boredom as their reason for leaving their jobs, employers need to keep them better engaged and thus retain them for longer periods.

15. Companies with employees who were engaged had 89% greater customer satisfaction and 50% higher customer loyalty than those with disengaged employees.  

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Highly engaged employees don't just impact operations within an organization, but also its customers. It's no doubt that 89% of customers were more satisfied when dealing with an engaged employee.

As per workplace engagement statistics, a company will cease to exist if it cannot reel in new customers and ensure their loyalty. One of the most reliable ways to ensure this is to keep your employees engaged and make them believe that they have a stake in the larger interests of the company.

Final Thoughts

Every organization operates differently and has different goals. However, the only way you can meet these goals is by ensuring that your employees are just as invested in your company's success as you are.

Taking note of the relevant employee engagement statistics to make positive changes in the workplace can contribute greatly to your company's growth. Visit our blog to find out how you can make your organization the top choice for a professional.

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