January 3, 2020

Customer experience has overtaken price and product as the key brand differentiator

Yahoo user experience vs Google is one of the most talked-about topics in the technology world. Yahoo despite being an early mover in the internet could not handle the single focussed approach of Google. Yahoo was all over the place, doing something for everyone, mostly half baked products with a more is more philosophy everywhere. Then came Google with just something less and less. Rest is history.

Do less, show less, confuse less, give more quality.

Manoj Agarwal

Manoj is a co-founder and Chief Product Officer of Xoxoday.