The best customer engagement strategies foster growth, customer loyalty, and improve customer experience. Here are the 8 best strategies to drive customer engagement.
Rethink your CRM. Correct, preen and optimize it as-you-go to progressively engineer smarter business outcomes by deep-integrating rewards within your CRM ecosystems. Not sure how to begin? PLUM makes it delightfully easy.
It’s a hot buzzword these days - but you might be left wondering what does customer advocacy mean? You’re not alone if you’re feeling a bit confused, as customer advocacy actually comes in different forms.
A digital gifting campaign is the perfect way to start your lead nurturing process. Here are some campaigns to begin with.
How to increase customer retention and satisfaction? Move over discounts and rebates and try these tactics.>
How can the psychological concept, loss aversion, be applied to human motivation? Find out loss aversion examples and how it can modify consumer buying behaviour for marketing and employee behaviour and attitudes for HR.
Find out about how link based reward can be implemented to get the best out of your sales and marketing campaigns.
Let's find ways to give the appreciation they deserve, on this beautiful day, Xoxoday shares with you five ways to appreciate your customers., After all, just a Thank You isn't enough, let's go beyond that.
A good consumer offer always helps bring in some trials and/or purchases for brands. When done correctly, consumer offers can transform the performance of a business incredibly.
Do you know retaining a customer is much cheaper than acquiring a new one? What are you doing as an organization for customer retention and how do you plan to improve it?
Customer loyalty programs have evolved significantly over the years and include both customer service and reward new customer acquisition and retention programs
At first glance, this may be surprising as it seems that highlighting the superiority of Samsung over Apple would be a highly effective communications tactic.
Gone are the days when your customers could simply be retrieved with cheerful greetings. Here's the ultimate guide to a progressive customer loyalty programs.
Customer engagement is one of the biggest factors that contributes to the success of your business. This blog will talk of 10 ways to drive customer engagement.
Customers collect stars for each purchase made (multiple cups on one purchase is still just one star) and on the 15th cup, they get a free one. The Starbucks Rewards app actually takes a lot more purchases
Discover the customer acquisition strategies that are seldom tried
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